Terms & Conditions

By accessing or using Openlynk (“the Service”, “Platform”), operated by Openlynk (“we”, “our”, “us”), you confirm that you are at least 16 years of age and that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy.

If you are accepting these terms on behalf of an organisation, you represent that you have authority to bind that organisation to these terms.

Openlynk is a dynamic link management platform that enables developers and teams to:

• Create and manage dynamic deep links for iOS and Android mobile applications
• Configure smart redirect rules and custom link slugs
• Register and manage custom domains and branded subdomains
• Access real-time analytics including click counts, device breakdowns, and geographic data
• Generate shortened URLs and manage link campaigns
• Integrate with mobile SDKs (iOS, Android, Flutter) for deep linking and deferred deep linking
• Send push notifications to your mobile app users via Firebase integration (on eligible plans)
• Use deferred deep linking to route users to the correct in-app destination after app installation
• Authenticate mobile SDK integrations with per-app API keys
• Access all functionality via a RESTful API (on eligible plans)

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice where practicable.

You must create an account to access Openlynk's core features. When creating an account you agree to:

• Provide accurate, complete, and current registration information
• Keep your password secure and not share it with others
• Notify us immediately at [email protected] of any unauthorised use of your account
• Be responsible for all activity that occurs under your account

You may sign up using an email address and password, or via Google OAuth. One person or entity may not maintain more than one free account unless explicitly permitted.

Openlynk offers the following subscription plans. Features and limits are subject to change with notice to existing subscribers.

Billing

• All payments are processed securely through Stripe. Openlynk does not store payment card details.
• Subscriptions are billed monthly in advance from the date of upgrade.
• Subscription fees are non-refundable except where required by applicable law.
• You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period.
• We reserve the right to change pricing with at least 30 days' written notice to existing subscribers.
• Failure to pay may result in suspension or downgrade of your account to the Free plan.

You agree not to use Openlynk to:

• Distribute malware, phishing pages, or any malicious content via links
• Redirect users to illegal, fraudulent, or deceptive destinations
• Violate any applicable law, regulation, or third-party rights
• Reverse-engineer, scrape, or attempt to gain unauthorised access to the platform infrastructure
• Circumvent plan limits through automated account creation or link generation
• Infringe copyright, trademark, or other intellectual property rights
• Transmit spam, unsolicited messages, or conduct mass-harassment campaigns
• Send push notifications without proper user consent, or use push notifications for spam or harassment
• Use app API keys to access or modify data belonging to other organisations
• Use the platform to facilitate pyramid schemes, multi-level marketing abuse, or gambling where prohibited

We reserve the right to suspend or terminate accounts found in breach of this policy, without prior notice, and to report illegal activity to relevant authorities.

All content, branding, code, and designs comprising the Openlynk platform are owned by or licensed to Openlynk and are protected by applicable intellectual property laws.

You retain ownership of all content (links, app configurations, custom domains) you create through the platform. By using the Service, you grant Openlynk a limited, non-exclusive licence to process and store your content solely for the purpose of providing the Service.

You may not use Openlynk's name, logo, or trademarks without our prior written consent.

Openlynk provides mobile SDKs (iOS, Android, Flutter) and a RESTful API for programmatic access to the platform. When you integrate an SDK or use the API:

• You are responsible for keeping your app API keys confidential and must not commit them to public source code repositories
• You must rotate compromised keys immediately from the dashboard and notify us at [email protected]
• API access is subject to rate limits; automated abuse or excessive usage may result in temporary throttling or account suspension
• SDK integrations must comply with the platform's Acceptable Use Policy — you are responsible for how your app uses Openlynk features
• Deferred deep linking records are retained only as long as necessary to complete the installation flow and are deleted automatically once restored or expired

When end users click links you have created on Openlynk, we collect click event data including device type, operating system, approximate geographic location, and timestamp. This data is presented to you in your analytics dashboard.

You are responsible for ensuring that your use of this analytics data complies with applicable privacy laws (including GDPR and CCPA) in your jurisdiction, including informing your own end users about data collection as required.

We target sub-50ms redirect performance globally and aim for high availability. Enterprise plan subscribers benefit from an SLA guarantee as described in their plan details.

For all other plans, we make no express uptime guarantee. Planned and unplanned maintenance may occasionally affect service availability. We communicate status at our status page and will notify users of extended outages by email where feasible.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

TO THE FULLEST EXTENT PERMITTED BY LAW, OPENLYNK'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO OPENLYNK IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) US $50.

IN NO EVENT WILL OPENLYNK BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

You agree to indemnify, defend, and hold harmless Openlynk and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any third-party rights.

You may delete your account at any time from the account settings page. Upon deletion, your data will be removed in accordance with our Privacy Policy.

We reserve the right to suspend or terminate your account and access to the Service at our sole discretion, with or without notice, for conduct that violates these Terms, poses a security risk, or is otherwise harmful to us or other users.

On termination, your right to use the Service ceases immediately. Sections 6, 10, 11, 13, and 14 survive termination.

These Terms are governed by and construed in accordance with applicable law. Any dispute arising under or related to these Terms shall be resolved through good-faith negotiation where possible, and thereafter through binding arbitration or in a court of competent jurisdiction.

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date and notify you by email or via an in-app notice. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

If you have any questions about these Terms, please contact us: